F.A.Q.

Frequently asked questions

Where are you located? Do you have a shop?

Taupo Cupcakes is a home based business in the heart of Taupo, centrally located just out of the CBD. With a fully equiped kitchen there is no need for a shop front! We deliver direct to your door but you are also welcome to collect. Address is supplied via email on receipt of order.



How do I care for my Cupcakes?

Your cupcakes have been made fresh to order and are best enjoyed in a timely manner & at room temperature. Keep in a cool place away from direct heat and sunlight. Do not refrigerate. Do not freeze. Cupcakes can be stored in an airtight container for up to three days.



When & where do you deliver?

We service Taupo and the surrounding areas Taupo CBD 3km radius $5 Richmond Heights, Wharewaka & Acacia Bay 6 km radius $7 Taupo rural including Wairakei 12km radius $10 Taupo surrounding areas - Kinloch ( Minimum order of $42) 20km radius $20 Large orders may be delivered to other areas for an additional delivery fee. Please refer to the Terms & Conditions section for our deliver/pick up policy.



Do you do allergy free cupcakes?

We make some cupcakes without allergens as a direct ingredient however, Taupo Cupcakes is a home based business and all Taupo Cupcakes are made in an environment that handles allergens including gluten, eggs, dairy, nuts etc. If you have a severe or life threatening allergy we do not recommend you consume our products as we cannot guarantee trace amounts arent present in our food.



How big are your cupcakes?

Our standard cupcakes are about 3" in diameter & our mini's are about 2" in diameter. Minis are bite sized and perfect for tiny hands.



Can I collect my order from you?

Yes you can. Pick up address is supplied via email on confirmtation of order. Please refer to our Terms & Conditions policy regarding pick up.



How far ahead should I order?

All orders from our cupcake range require 2 days notice. Custom or large orders require 5 days notice. However, If you require an urgent order just give us a call as we maybe able to help.



How do I order?

You can order online here or by calling us on 027 489 0436 or 07 929 8618 or sending us a message through our facebook page.



Is there a minmum order?

Yes. Minimum order of 6 for all cupcakes. Mini cupcakes are minimum order of 12. Depending on what flavours are being baked the day you need your cupcakes we maybe able to offer a mixture or less than the minimum order. Give us a call to discuss.